Frequently Asked Questions
Got questions? We've got answers.
Q: What kind of film do you use?
A: Genuine Fujifilm Instax Mini film. The good stuff.
Q: How do I upload my photos?
A: After you checkout, you'll get an email with a link. Click it, upload your pics, done. Easy peasy.
Q: How long does shipping take?
A: I try to get orders out within 1-2 business days. Then, it's up to the post office, but usually 3-5 business days in the UK. International takes a bit longer, obviously.
Q: What if I'm not happy with my prints?
A: If there's a problem with how *I* printed them (like, a legit defect), hit me up within 7 days of getting your order. We'll figure something out. But, like, if your photo is blurry to begin with, that's on you. ;)
Q: Can I order prints in different sizes?
A: Nope, just Instax Mini for now (2.1 x 3.4 inches). Keeps things simple.
Q: Do you offer international shipping?
A: Yep! Worldwide, baby.
Q: my order hasn't arrived what do it do?
A: First check the tracking and if that doesn't work get in contact, it's probably just the mail being slow, though.
Q: Can I cancel my order?
A: If I haven't printed it yet, yeah, probably. Just message me ASAP.
Q: are the boarders customisable
A: not now, but maybe one day.